CX
CXFabric

The CXFabric Platform

Build visually. Code when needed. Deploy anywhere. Manage everything from one place.

Visual Orchestration Designer

Build integration flows by dragging connectors and components onto a canvas. Add conditional logic, data transformations, and API calls — all without writing code. When you need custom logic, inject JavaScript or TypeScript at any point.

  • Drag-and-drop flow builder
  • Real-time testing and debugging
  • Version control for every flow
  • Inject custom JS/TS code anywhere
  • Reusable templates and patterns
1
Trigger: Incoming Call
2
→ Lookup Customer (HubSpot)
3
→ Route to AI (OpenAI)
4
→ Generate Response
5
→ Send SMS Confirmation (Twilio)
6
→ Log to Database

Connectors

Pre-built integrations for contact center, CRM, AI, and communication platforms. Build custom connectors with the provided GitHub template using JavaScript or TypeScript.

Contact Center

  • Amazon Connect
  • Twilio
  • Avaya
  • Five9

CRM

  • HubSpot
  • Salesforce
  • ZoomInfo
  • MS Dynamics

AI & NLP

  • OpenAI/ChatGPT
  • Amazon Bedrock
  • Amazon Lex
  • Wit.AI (Meta)
  • AssemblyAI
  • Amazon Comprehend
  • DeepL

Infrastructure

  • Redis
  • MS SQL
  • SFTP
  • REST Client
  • SquareUp

Components & Triggers

Building blocks for your integration flows. Combine connectors with components to handle data transformation, routing, and logic.

Components

Template ParserJSON ParserVariablesData LoggerREST ClientEmailSFTPRedisMS SQL DatabaseConditionalSelectionGo ToDelayCode (JS/TS)

Triggers

REST EndpointWebhookScheduleSocket.ioRedis Trigger

Deployment Models

Shared Cloud

  • Multi-tenant
  • Fully managed
  • Fastest setup
  • Lowest cost
  • Automatic updates

Best for: Getting started, small teams

VPC Managed

  • Dedicated resources
  • Your VPC
  • Enhanced security
  • CXFabric manages
  • Custom scaling

Best for: Mid-market, regulated industries

Self-Hosted

  • Your infrastructure
  • Containerized pods
  • Full control
  • Data sovereignty
  • On-prem or cloud

Best for: Enterprise, maximum compliance

Credentials Management

Centralized, secure credential management. Share integrations without exposing authentication secrets. Role-based access with full audit trail.

AWS SignatureBasic AuthBearer TokenDatabaseRedisSalesforce SignatureSFTPSMTP

See It In Action

Schedule a demo to see how CXFabric can transform your integrations.

Schedule a Demo